carrolltechnologiesgroup.com Privacy Policy
Last updated: February 2024
Carroll Technologies Group (“us,” “we,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information that we obtain from users of our website (“Site”), or other online services (collectively, the “Service”).
What information do we collect?
We may collect personal information about you directly from you, from third parties, and automatically through your use of our Service. To purchase products via our Site, you may register and create an account. You may also provide personal information for the shipment of products. The types of information we may collect include (but are not limited to):
Personal Information
Such as your name, email address, billing address, shipping address, telephone number, credit card information, information about your interest in products and services, and other identifiers that you provide to us. It may also include information you give us about other people, such as the name, address, email address and telephone number of an intended recipient of a product that you purchase and ask us to ship to the recipient. We may also collect any other information and data that you send or communicate to us, including information communicated in traditional mail correspondence, discussions over the telephone, placement of orders, digital chats, inquiries about orders, requests for exchange and return, and other inquiries.
Information from third parties
We may collect information from third parties about you. We may combine or use this information with information that we collect from you.
Usage Information
Such as your IP (internet protocol) address, browser type (for example, Google Chrome, Mozilla Firefox, Internet Explorer, or Apple Safari), operating system (for example, Windows, Mac OS, iOS, or Android), referring URLs, the domain name or identity of your Internet service provider, access times, and pages viewed, and site usage information, such as web log data, the Site pages that you visit, the advertisements and links you click or scroll over, and the time spent on Site pages. In addition, if you use our Site via a mobile device (for example, a smartphone or a tablet), we may also collect your unique device identifier and mobile device IP address (or MAC address), as well as information about your device’s mobile carrier, information about your geographic location, and other information described in this Policy. All usage information is collected automatically when you access or use our Service.
Location Information
If you enable location-based services on your device, we may collect your device’s location.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Service.
How do we use your information?
We may use the information we collect for various purposes, including:
- To provide, maintain, measure, and improve our Service
- To personalize your experience and deliver content and product offerings relevant to your interests
- To process product orders, exchanges and returns
- To communicate with you, including responding to your inquiries, requests, and comments
- To offer products and services from us, our business partners, and selected third parties for marketing and promotional communications
- To provide customer support and address customer inquiries
- To contact you about matters concerning the Site or your use of it
- To analyze Site and user behavior
- To prepare reports of aggregated user information (aggregated information is information combined in a way that obscures users’ personally identifiable information)
- To protect the security and integrity of our Service
How long do we retain collected information?
We can retain the information we collect for as long as we choose, but we are not obligated to you to retain it.
Information sharing and disclosure
Third-party service providers
We may engage companies and other third parties to perform functions on our behalf, such as delivering packages, sending physical mail or email, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and refunds, and providing customer service. We provide access to personally identifiable information reasonably needed or helpful to enable them to perform their functions.
Linked sites
Our Site may contain links to third-party websites and services whose information practices are or may be different from our own. We are not responsible for, do not vouch for, and have no control over the third parties who might be receiving or collecting information from or about you. We encourage you to refer to those third parties’ privacy policies and statements before submitting any information or using such websites.
Legal and law enforcement purposes
We reserve the right to disclose personally identifiable information in compliance with legal obligations, such as responding to a court order, subpoena, or request from law enforcement agencies. Additionally, we may disclose such information to third parties in situations related to fraud detection and prevention efforts, or when we believe it is necessary to investigate, prevent, or take action regarding actual, suspected, or anticipated illegal activities, fraud, harm to individuals, entities, or property, violations of our Terms of Service, infringements upon our rights or the rights of others, or breaches of the law.
In connection with a merger, acquisition, transfer of business or sale of assets
We may transfer all information about you in connection with a transaction for the sale or transfer of our company, business, or assets, or portions thereof. Such a transaction may be (but is not limited to) a merger, acquisition, asset sale, dissolution, bankruptcy, reorganization, or reincorporation.
Cookies, web beacons, and tracking tools
Cookies
We and our third-party service providers and business partners may utilize “cookies” or similar technologies to enhance your experience on our website. These “cookies” are files that can recognize you as a unique user and store your personal preferences along with technical information, including click-through and click-stream data. They are used to manage and measure the performance of advertisements displayed on or delivered through our website or other networks or sites. We may employ both “persistent” cookies, which remain on your computer until deleted, and “temporary” cookies, which expire when you close your browser.
Web beacons
Additionally, we may utilize web beacons, small strings of code or techniques that deliver a graphic image on a web page to transfer data such as the IP address of the accessing computer, the URL of the web page, the time of access, the type of browser, and the identification number of any associated cookie. Our Site may also utilize locally stored objects, often known as “Flash cookies,” to provide specific content like video-on-demand or animation, which are managed separately from browser cookies. While cookies or web beacons themselves do not contain personally identifiable information, if you provide such information, it may be linked to the data stored in these technologies. You have the option to adjust your browser settings to reject cookies or display HTML emails as text only, potentially limiting the use of web beacons. However, please note that certain areas and features of our website may require cookies or similar technologies to function properly, and disabling them could impact your access to these features.
Google Analytics
We utilize Google Analytics, a web analytics service provided by Google LLC, to better understand how visitors interact with the Site. Google Analytics collects information such as your IP address, browser type, operating system, and pages visited on our site. This information is anonymized and aggregated, and it helps us analyze trends, track user behavior, and improve the overall user experience on the Site. Google Analytics may also use cookies to track your interactions with our Site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on provided by Google. Please note that opting out may impact your experience on our website.
In addition to Google Analytics, we reserve the right to incorporate other tracking tools in the future to further optimize and enhance the performance of our website.
How do we protect your data?
We endeavor to employ reasonable physical, electronic, and managerial measures to protect the data we collect online at the Site. However, we cannot guarantee that personally identifiable information collected will never be stored, transmitted, disclosed, or otherwise utilized in a manner inconsistent with this Privacy Policy.
Password control
You are solely responsible for all activities conducted using your Site credentials (User ID and password), including any associated fees. We strongly advise against disclosing or sharing your credentials with any third parties. You bear full responsibility for any actions carried out using your credentials. If your credentials are lost or compromised, you risk significant loss of control over your personally identifiable information and may incur legal obligations and actions on your behalf. If you suspect unauthorized access to your credentials, we urge you to promptly change your password and notify us at support@carrolltechnologiesgroup.com
What are your choices?
You have options regarding the collection, use, and disclosure of your information. You may choose to opt out of receiving marketing communications from us by following the unsubscribe instructions included in such communications.
Additionally, you can adjust your device or browser settings to control cookies and tracking technologies, though please note that doing so may impact your experience on our website. If you wish to review, update, or delete your personal information, you may contact us at support@carrolltechnologiesgroup.com.
Furthermore, you have the right to access, correct, or request deletion of your personal information, subject to applicable laws and regulations. However, please be aware that certain data may be retained for legitimate business purposes or as required by law. We strive to provide you with meaningful choices regarding your information, and we respect your preferences and privacy concerns.
Changes to this privacy policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
How to contact us
Please contact us if you have any questions or concerns about this Privacy Policy or its meaning or effect.
By post: Carroll Technologies Group 227 Industrial Park Road, Harlan, KY 40831
By email: support@carrolltechnologiesgroup.com
By phone: 606-573-1000
